Shopping Information

Technical Information & Browser Settings

Browser Software/Settings

We recommend you use Internet Explorer 7 or Firefox 3x.  If you have a previous version of one of these browsers, you can download a free copy of the latest version from Microsoft or Firefox.

Monitor Settings

If you have to scroll to get a full view of our pages, try setting your monitor to a resolution of 1024 x 768 or higher. To change monitor settings:

  • Windows users: Go to Start menu: Control Panel: Display: Settings or right click on your Desktop, select Properties: Settings.
  • Mac users: Go to Apple menu: System Preferences: Displays, select resolution.

Cookies

Your browser has to be set to accept cookies before you can place an order at aviaralife.com. Most browsers accept cookies by default, but if you're having trouble ordering, you may need to change settings to enable cookies.

To enable cookies:

PC Users:

  • Internet Explorer 5.5 and higher: Go to Tools: Internet Options: Security. Select Internet, then Custom Level. You may need to scroll to see the options for enabling cookies.
  • Firefox: Tools - Options - Privacy - expand Cookies - check Allow sites to set cookies - select "Until they expire" from dropdown.

Mac Users:

  • OSX, Safari: On the top toolbar, select Preferences: Security.
  • Firefox: Go to Firefox Menu: Preferences: Select Privacy Tab: Expand Cookies: Click "Allow sites to set cookies", "Keep cookies until they expire". For more information about cookies and how we use them, see Our Commitment to Privacy.

Flash

Flash 9.0 or higher is used in some areas of our site, and in a few cases (such as custom products) is required for ordering. Flash is a free download from the Adobe web site at www.adobe.com.

Sizing

For help finding the right size, please select one of the following links.

Product pages with size options also have links to size charts. If you're still unsure, please contact us. We'll be glad to help you find the right size.

Payment Options

Payment Types Accepted at aviaralife.com

We accept the following methods of payment online:

Credit cards: We accept Visa, MasterCard, American Express, Optima, Discover/NOVUS, JCB and the EuroCard VISA/MasterCard. We also accept gift cards with the Visa, MasterCard or American Express logo.

Aviara PayHub: We accept Aviara’s PayHub currency for all payments to Aviara.

Third-party online payment services: We do not accept payment via services such as PayPal or Google Checkout

Electronic checks: We cannot accept electronic checks or "e-checks" for Aviara orders.

Credit Card Orders

Your card is usually charged when you place your order, as long as the items are in stock. If your order contains backordered items, the backordered portion will not be charged to your account until the item(s) becomes available. There are some exceptions with orders that contain items requiring freight delivery or that are sent directly from our vendors.

Promotional Savings

We will display coupon and promotional savings as early as possible in your shopping session. Generally you can expect to see promotional savings on the "Payment Information" and "Review and Submit Order" pages. For promotions that require a minimum order value, your savings will appear only after you meet the minimum dollar amount.